So I am thinking to book tickets to America, at last, but the reviews, make me wary Play airlines does not seem to have a phone number and whilst the cheap airline has satisfied some of its customers, the rating is pretty poor, so whilst I have had issues with KLM I booked with them instead. Except now I cannot get through to them. Why are online services so difficult to deal with.
I am still not satisfied with the "help" I got from Booking.com. I really feel they need proper Customer Services training. They cannot even tell me who I can complain to with my issues. They do not seem to come under ABTA. Even emails to the CEO has not elicited a decent response.
Sadly even some face to face services leave much to be desired. I am mindful that when I have had students at my house I have never, despite all my best efforts got better than good, rather than excellent. But whether it was the teaching or the food, my cooking after all, or the accomodation who knows, but I know I always try my best (but as my step dad used to say my best is not good enough) So perhaps my decorator tried her best and most things she did a great job BUT there is one glaring error, it is clearly partly my fault as I did not take all the picture frame nails down, I was so shattered after two weeks of moving stuff I did not even realise this I was just pleased to have got everything ready for her. But she asked and helped take down shelves, so why not ask and take out picture fittings rather than paint over them and leave the original colour showing underneath. You can see I am seething. All that money to have the perfect finish and then that. I have asked her to correct the issue so wait to see what happens.
The only good thing about really annoying services is it distracts one from sorrow. So Virginia, died around the time of my 50th, her daughter was still fairly young at the time. Jackie had a long and painful 4 years of terminal treatment, but otherwise luckily all my friends have made it with me to their 60s/70s but then Jane, like my mum, suddenly and unexpectedly she was gone. I was priviledged to spend time with the family saying goodbye yesterday. She was N's Auntie, his African family, his first childminder, friend, we had a couple of theatre trips together, she introduced me to Fela Kuti and we went on a family holiday to France . I attended her eldest son's wedding and the christening of her grandchild as well as having regular time at her home, More recently we have gathered for coffee in Kentish Town so that is where some mourners retreated to after the church service to share our memories. 36 years of friendship. Very sad
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