Nothing new, I just listened to a programme on Customer Service and in the UK people are regularly complaining about the appalling services with many companies. One of the experts talked about how good Customer Service will bring return custom and I felt that is what Booking.com needs proper training about how to deal with and support customers, which is I know a sort of nebulus complaint but one where action can happen and be clear and specific. However, can I find out who one complains to about them .. no, trading standards? No Simon Calder No, ABTA No. I complained to the CEO but that did not even get an iota of a response. So whilst I have used Booking.com once since then, I am still on the whole trying to avoid them. But dear reader if you know of how to formally complain abou tBooking.com let me know.
Meanwhile thrilled that the Olympics going so well in Paris, despite the pollution in the Seine, but worldwide things seem more unstable than ever and England seems more violent these days, what with cross bow and knife deaths. Thank goodness for Cambridge. just a chance to chill and relax with friends and listen to good music. However , my poor little body has been recovering from Parsnip burns so I have been in a lot of pain. Makes me realise how difficult it must be for people with constant pain from skin conditions. No wonder we are happy to disappear into sport and music to forget everything else.
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